At Shoppiku, your privacy and trust are our top priorities. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website or services. By accessing or using Shoppiku, you agree to the terms and practices described in this policy.
1. Who We Are
Shoppiku is an eCommerce platform dedicated to bringing you a wide range of quality products—from fashion, lifestyle, and beauty to electronics, home goods, and more. Our mission is to deliver a smooth, secure, and enjoyable shopping experience for our customers.
2. Information We Collect
We collect information to better serve you. This includes:
2.1 Personal Information
Information you voluntarily provide when you:
- Register or create an account
- Place an order or make a payment
- Subscribe to our newsletter
- Contact customer support
- Participate in promotions or surveys
This may include:
- Full name
- Email address
- Billing and shipping address
- Phone number
- Payment details (processed securely via trusted third parties)
2.2 Non-Personal Information
We may automatically collect:
- IP address
- Browser type and device information
- Pages viewed and time spent
- Location data (if allowed)
- Cookies and tracking technologies (see Section 6)
3. How We Use Your Information
We use your data to:
- Process orders and payments
- Deliver products and manage returns
- Respond to customer inquiries
- Provide order confirmations and shipping updates
- Send newsletters, promotions, and special offers (if you opt-in)
- Improve our website experience and product offerings
- Comply with legal obligations
We do not sell your personal data to third parties.
4. How We Protect Your Information
We implement advanced security measures to protect your data from unauthorized access, loss, or misuse:
- Secure Socket Layer (SSL) encryption
- Firewalls and regular malware scanning
- Limited employee access to sensitive data
- Trusted and PCI-compliant third-party payment processors
However, while we do our best to safeguard your data, no method of transmission over the internet or electronic storage is 100% secure. By using Shoppiku, you acknowledge and accept this risk.
5. Sharing Your Information
We only share your data in the following cases:
5.1 With Service Providers
We may share limited information with:
- Payment gateways (e.g., Stripe, PayPal)
- Shipping carriers (e.g., DHL, FedEx)
- Marketing platforms (e.g., Mailchimp, Meta Ads)
- Website analytics providers (e.g., Google Analytics)
They only access data necessary to perform their function and are required to protect it.
5.2 For Legal Reasons
We may disclose information:
- To comply with laws, regulations, or court orders
- To prevent fraud or enforce our terms
- To protect the rights and safety of Shoppiku, our users, or others
5.3 In Business Transfers
In the event of a merger, acquisition, or asset sale, your data may be transferred to the new entity, subject to this Privacy Policy.
6. Cookies and Tracking Technologies
Cookies help improve your browsing experience. They:
- Save your preferences
- Remember your cart items
- Provide tailored content
- Track website performance and traffic
You can control cookie preferences in your browser settings. Disabling cookies may limit some site features.
7. Your Choices and Rights
We believe in transparency and user control. You can:
7.1 Access and Edit Your Information
Log in to your Shoppiku account to update your personal details.
7.2 Opt-Out of Emails
Click the “Unsubscribe” link at the bottom of our emails or contact us directly to opt out of marketing communications.
7.3 Request Data Deletion
You may request that we delete your account and related data. Certain data may be retained for legal or administrative reasons.
7.4 Manage Cookies
Adjust cookie settings via your browser at any time.
8. Children’s Privacy
Shoppiku is not intended for children under the age of 13. We do not knowingly collect personal data from minors. If we discover such information has been collected, it will be deleted promptly.
9. Third-Party Links
Our website may include links to external sites (e.g., payment providers, social media, affiliate products). These sites have their own privacy policies. We are not responsible for their content or practices.
We encourage you to review their privacy statements before interacting with those platforms.
10. International Users
If you’re visiting Shoppiku from outside [your country], your information will be transferred to, stored, and processed in accordance with local laws. By using our services, you consent to such transfer and processing.
11. Retention of Data
We retain your information as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our policies
Inactive accounts or data may be deleted after a reasonable period.
12. Changes to This Privacy Policy
We may update this policy to reflect changes in laws or our practices. If we make significant changes, we’ll notify you via email or a notice on our website.
We encourage you to review this page periodically. Your continued use of Shoppiku after changes are posted means you agree to the updated policy.
13. How to Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, you can contact us at:
📧 Email: shoppiku.official@gmail.com
🌐 Website: www.shoppiku.com
📍 Business Address: Khad Factory Matital Road Near Edify High School Multan, Pakistan
